Frequently Asked Questions - Website/Online

1. How do I create blog articles on my website?

• Access the Page Builder:
  • Navigate to the left menu, select Website, then Pages.
• Create a Blog Folder:
  • Right-click on your store’s folder, choose Add Folder, and name it "Blogs".
• Create a Blog Page:
  • Right-click the "Blogs" folder, select Add Item, name the page, and click OK.
• Customize the Blog Page:
  • Add content elements (e.g., background image, text, carousel) using the plus sign.
  • Customize each element as needed.
• Edit the URL:
  • After editing, right-click the page, select Set Custom URL, and define a user-friendly URL.
• Convert the Page to a Blog Entry:
  • Right-click the page and select Convert to Blog Entry.
• Copy and Edit for Additional Entries:
  • To maintain consistency, copy existing blog entries and edit them for new content.

Related Article: How to Create Blog Articles 

2. How can I set up page redirects on my website?

• Access the Page Builder:
  • Navigate to the left menu, select Website, then Pages.
• Test the Existing Page:
  • Create a test page with a custom URL and ensure it loads correctly.
• Change the Page URL:
  • Update the test page's URL by adding a character (e.g., "1") to simulate a change.
• Create a Redirect Rule:
  • Click Add Redirect, enter the old URL in the "From" field and the new URL in the "Target" field, then click OK.
• Test the Redirect:
  • Refresh the original URL to ensure it redirects to the new URL without errors.

Related Article: How to Setup Page Redirects 

3. How do I correctly upload images to my webpage?

• Add a Column to Your Page:
  • In the Page Builder, add a column to serve as a container for the image.
• Select the Column:
  • Click inside the column to select it.
• Access Column Properties:
  • In the Column Properties on the right, expand the Background section, choose Image as the background type.
• Choose or Upload an Image:
  • Click Image to open the image picker, select or upload an image, and click OK.
• Adjust the Image Display:
  • Resize the column as needed to ensure proper image display.
• Set SEO Title and Description:
  • In the SEO section of Column Properties, enter a title and description to enhance search engine optimization.

Related Article: How to Correctly Upload Images to Your Page 

4. How do I process online orders in Flawless POS?

• Access the Online Orders Module:
  • Navigate to the left menu, select Sale, then Process Online Order.
• Start Processing an Order:
  • Find the desired order and click Process Now.
• Choose the Fulfillment Method:
  • Select Special Order, In Stock, or Unable to Fulfill, then click Next.
• Review and Send Customer Notification:
  • Review the email to be sent to the customer, edit if necessary, and click Continue & Send Notification.
• Proceed with Checkout:
  • After sending the notification, proceed with the usual checkout process, ensuring to Capture Transaction to finalize payment, then Submit the Sale to complete the order.

Related Article: How to Process Online Orders